Privacy Policy

We, SleepDoctor acknowledge, agree and respect the privacy of our users. We undertake to receive, use and process your (“the User”) personal information on the need-to-know basis and for legal purposes.

The terms ‘we’ ‘our’ ‘us’ mean and indicate ‘SleepDoctor’ and the terms ‘you’ ‘your’ mean and indicate ‘the user’ who clicks into our website and uses our website / site (i.e.,

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

To know and understand our need and requirement to get your information and purpose for which we collect, use, store, disclose and process your information, you are requested to read this Privacy Policy (‘Policy’) carefully before accessing this site. If you do not agree to the terms of this Policy, please do not access this site.

We reserve our right to update this Policy at any time for any reason and you are advised to peruse this Policy periodically to stay informed of the latest update of this Policy. Any changes or modifications will be effective immediately upon posting the updated Policy on the Site. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.


We collect your information, directly or indirectly, includes the followings from the site:

a) Personal Data

Your Personal information including but not limited to your name, shipping address, email address, telephone number and demographic information such as your age, gender, hometown, and interests, that you voluntarily give to us.

b) Financial Information

Your Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you place an order, purchase, return, exchange, or request information about our services from the Site. All financial information is stored by our payment gateway partner, i.e., Razorpay. Therefore, you may review the payment gateway partner’s privacy policy and clear any queries directly with them.

c) Other Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

d) Third Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.


We receive both information that is directly provided to us, such as personal information You provide when you visit the Website and information that is passively or automatically collected from You, such as information collected from the browser or device You used to access Our Website or Services. In this Privacy Policy, we refer to all this as the ‘User Information’. To explain further,

We collect the information including but not limited to the following:

a) Full Name;
b) Phone Number;
c) Address;
d) Email address;
e) IP Address;
f) Other information that may be required for accessing to this Site.

In general, you can visit this Website without telling us who you are or revealing any information about Yourself. We, and our third-party service providers or other partners (collectively ‘Partners’) may use automated means to collect various types of Information about You, your computer or other device used to access Our Website. A representative, non-exhaustive list of the types of automatically collected information may include: network or Internet protocol address and type of browser You are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system You are using, (e.g., Microsoft Windows or Mac OS), mobile network, device identifiers, device settings, browser settings, the web pages of the Website You have visited, Website visited before and after You visited our Website, the type of handheld or mobile device used to view the Website (e.g., iOS, Android), location information, and the content and advertisements You have accessed, seen, forwarded and/or clicked on.


The information shared with us are used for the following purposes:

  • a) to contact you for confirmation of a purchase on our website or for other promotional purposes.
  • b) to customize your experience with us. This could include displaying content based upon your preferences.
  • c) We may combine information we get from you with information about you we get from third parties.
  • d) to protect our company, our customers, or our websites.
  • e) To inform you about new features or products. These might be our own offers/ discounts on our Products.
  • f) To send you emails or SMS about the details of your order and market about our Products.

We use all your information as otherwise permitted by law.


We disclose your information to our Service Providers that provide support services to us who require your information to provide services to the Site.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a) By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

b) Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

c) Marketing Communications

With your prior consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted under law.

d) Reviews and Postings

When you post reviews, comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity. Your post will be removed if you wish to remove it from our site.

e) Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

f) For Advertising & Marketing

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.


We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.


The website may contain links to third-party websites, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy, and we do not guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from our website.


If you choose to visit the website, your visit and any difference or dispute over privacy of your information is subject to this Policy and the website’s Terms and Conditions. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and the courts at Chennai city shall have exclusive jurisdiction for any matter relating to or connection with this Privacy Policy. In the event of any difference or dispute between SleepDoctor and you arising out of or in connection with this Privacy Policy, the Parties shall attempt, in good faith, to resolve such difference or dispute. If Parties fail to resolve such difference or dispute within thirty (30) days from the date of receipt of Notice seeking to resolve dispute, then the Parties shall resolve such difference or dispute through a sole Arbitrator appointed by SleepDoctor administered under the Arbitration and Conciliation Act 1996 or such amendment in force. The venue of arbitration shall be Chennai, Tamil Nadu, India.


This Privacy Policy was updated on 09.02.2021. SleepDoctor, reserves the right to change or add any terms by way of update to this Privacy Policy. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.


If you have any questions about this Policy or other privacy concerns, you can also email us at

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